Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

My wife works from home, and Brad helps make sure she is comfortable! These folks are amazing people! From the phone call for service Miss Kayla and Miss Kathy are friendly, caring, attentive, and fast. The owner and Technician, Brad, is professional, polite, and has a respectful tell it like it is approach. Brad explains the problem in a way that is understandable, offers multiple options, is mindful of your budget, and cares about your situation and how he can best help more than profit. This is a small family business that invites you to be a part of the family. From routine maintenance to system replacement these folks do what it takes to earn my trust!

John Miller
Cabot, AR
5

Called and he came out the same day. Very honest and up front. Great customer service. I would definitely recommend him to others!

Tara Farris
5
S

Brad and his team have been great. Had an issue with our a/c unit freezing up. Quick to respond, gave us all the options including worst case and after diagnosing it fixed the problem for way less than the worst case scenario. We have used other services in the past that just wanted to replace system rather than finding out what was wrong and repairing it. Thank you Brad and team..I highly recommend them if you are in need.

James Shaffer
5
A

On 07/22 AC needed Freon. Checked on Next Door for recommendations & called Brad’s for HVAC. Ms Kathiline promptly set me up an appointment & kept me informed as to when Brad would be on his way. She was so kind & understanding kept me well informed about everything.

Aug 11 tonight I opened door to check that I had my overhead door down for the night & there was water running out of the PVC pipe in the garage on the cement floor. I immediately called for Brad around 7:30 because my unit with the drain pan is in the attic & I figured that was where the problem was. He came within minutes found one of the drain pipes outside clogged & cleaned it out then went in the attic & sure enough the drain pan was full of water so he sucked it all out. Thankful I saw the water in the garage when I did otherwise I would probably have had ceiling damage & I am thankful for Brad and highly recommend him.

If you have any AC or Heating problems give Brad a call. YOU WILL NOT BE SORRY OR DISAPPOINTED.

Glenda Ashley
5
P

Brad showed great respect for me, my home, and my time. Even though the system was almost new, Brad did a thorough check to make sure everything was running correctly. He explained and made sure I understood that the install was not done correctly and what needed to be done to correct the problem. Everything starting with setting the appointment with Kathleen was top notch and a pleasant experience. It is so refreshing to know that Brad will be the person who appears at your door ready and able to maintain your heating/air conditioning. You can tell he really likes his work is darn good at it. A superior family run company that values their customers and treats them right!

Skippy Peanut
5
H

Brad is my first choice for Heat and Air. He is honest, trustworthy, and always performs quality work as he gets my home units operational.

Richard Hunter
5

Brad was nice and explained what he was doing well. Thank you for coming out as quickly as you did!

Britney Nalley
Hensley, AR
5

We went with Brad’s spring tune up special that we saw advertised on Facebook. Brad arrived on time, was friendly, and had great customer service. He was able to catch a couple issues with our unit and head off a problem early on. We appreciate that very much! I highly recommend Brad’s Heating and Air, and we will be using them in the future as well!

Erin Young
5

Brad was awesome. Came out quickly and fixed my AC. Answered all my questions and even taught me a thing or two. I definitely recommend him and his company for all of your heating and air needs!

Michael Elliott
North Little Rock, AR
5
B

I contacted them on Monday which was memorial day. Brad came out Tuesday. He did a thorough inspection and said he needed to do a thorough troubleshooting of my system.
Came out again today and did a cleaning and continued to troubleshoot my system. His anslysis was unfortunate but honest and I need a new A Coil. He will be back Tomorrow which is Saturday and finish up my unit…I have completed faith in his knowledge and experience…

Tony Blevins
5