Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Highly recommend! Brad is very knowledgeable and won’t push you to replace things that don’t NEED replacing. He was able to come out and identify the problem quickly. Thankful we didn’t have to die in the heat any longer!! Brad was super nice and friendly-fantastic customer service!
Brad is simply the very best at HVAC repair and maintenance. Honest, dependable, responsive and very reasonable. Really cares about his customers. I’ve tried several HVAC companies in Little Rock, but I wouldn’t ever use anyone else after I discovered Brad. The most trustworthy and skilled I’ve ever known. And a darned great guy😁
Brad was awesome. Came out quickly and fixed my AC. Answered all my questions and even taught me a thing or two. I definitely recommend him and his company for all of your heating and air needs!
Brad’s Heating and Air completely exceeded my expectations. They showed up right on time, were incredibly friendly, and took the time to explain everything they were doing in a way that actually made sense. That kind of clear communication is rare in the HVAC world, where most experiences tend to be frustrating or confusing. This was a genuinely great experience from start to finish. It’s refreshing to deal with a company that treats you with respect and professionalism. If you’re tired of the usual HVAC runaround, Brad’s is the team to call. Highly recommended!
Made time to come out same day as called and after figuring out what he needed to fix it made time to come back the next day even with a busy summer schedule. Also found out he needed another part and instead of delaying to another day used his own time to go get it come back and finish. Very knowledgeable and a very good price compared to other bigger less caring companies. Would highly recommend!
Brad is such a great guy! As soon as I told him my issue he knew exactly what the problem was. He helped me fix our nest thermometer and did everything he could to save us money! I would recommend Brad to anyone who needs help!!
Brad is simply the best. If it’s broken, he’ll fix it. If it’s not broken he won’t try to sell you something you don’t need. Even though my package heat/air unit is 14 years old he assures me that it’s in good shape, and I don’t need to be thinking about replacing it. When it is time to replace it, you can be certain I will want Brad to do the work. Another huge plus for Brad is Kathleen. She runs the office and schedules his work. She is a treasure.
Always professional and capable. Shows up on time when needed and reasonable prices for repairs. Brad knows his stuff!
We went with Brad’s spring tune up special that we saw advertised on Facebook. Brad arrived on time, was friendly, and had great customer service. He was able to catch a couple issues with our unit and head off a problem early on. We appreciate that very much! I highly recommend Brad’s Heating and Air, and we will be using them in the future as well!
I would add more stars ✨ Kathleen who arranges the schedule and answers the phones. Superb customer service. Compassion and empathetic to our air not working. Attentive and reassuring. Brad was professional, knowledgeable and thorough and most importantly he got our air working within minutes. We were very impressed with his authenticity that we’re switching over from our current maintenance company.