Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

My wife works from home, and Brad helps make sure she is comfortable! These folks are amazing people! From the phone call for service Miss Kayla and Miss Kathy are friendly, caring, attentive, and fast. The owner and Technician, Brad, is professional, polite, and has a respectful tell it like it is approach. Brad explains the problem in a way that is understandable, offers multiple options, is mindful of your budget, and cares about your situation and how he can best help more than profit. This is a small family business that invites you to be a part of the family. From routine maintenance to system replacement these folks do what it takes to earn my trust!

John Miller
Cabot, AR
MF

I would add more stars ✨ Kathleen who arranges the schedule and answers the phones. Superb customer service. Compassion and empathetic to our air not working. Attentive and reassuring. Brad was professional, knowledgeable and thorough and most importantly he got our air working within minutes. We were very impressed with his authenticity that we’re switching over from our current maintenance company.

Mrs Fath

Called and he came out the same day. Very honest and up front. Great customer service. I would definitely recommend him to others!

Tara Farris
MJ

Brad is such a great guy! As soon as I told him my issue he knew exactly what the problem was. He helped me fix our nest thermometer and did everything he could to save us money! I would recommend Brad to anyone who needs help!!

Madison Jenkins

Brad was awesome. Came out quickly and fixed my AC. Answered all my questions and even taught me a thing or two. I definitely recommend him and his company for all of your heating and air needs!

Michael Elliott
North Little Rock, AR
PG

We have worked with this family for many years now. Right from the start they were honest and knowledgeable. Prices are reasonable and you can count on NOT getting a “sales pitch” for what isn’t necessary. Truly kind company all around!

Patricia Garrett
JJ

Brad’s Heating and Air completely exceeded my expectations. They showed up right on time, were incredibly friendly, and took the time to explain everything they were doing in a way that actually made sense. That kind of clear communication is rare in the HVAC world, where most experiences tend to be frustrating or confusing. This was a genuinely great experience from start to finish. It’s refreshing to deal with a company that treats you with respect and professionalism. If you’re tired of the usual HVAC runaround, Brad’s is the team to call. Highly recommended!

New customer review, posted within the last 2 monthsJustin James

We went with Brad’s spring tune up special that we saw advertised on Facebook. Brad arrived on time, was friendly, and had great customer service. He was able to catch a couple issues with our unit and head off a problem early on. We appreciate that very much! I highly recommend Brad’s Heating and Air, and we will be using them in the future as well!

Erin Young
JT

Brad is simply the best. If it’s broken, he’ll fix it. If it’s not broken he won’t try to sell you something you don’t need. Even though my package heat/air unit is 14 years old he assures me that it’s in good shape, and I don’t need to be thinking about replacing it. When it is time to replace it, you can be certain I will want Brad to do the work. Another huge plus for Brad is Kathleen. She runs the office and schedules his work. She is a treasure.

Joyce Taylor

Highly recommend! Brad is very knowledgeable and won’t push you to replace things that don’t NEED replacing. He was able to come out and identify the problem quickly. Thankful we didn’t have to die in the heat any longer!! Brad was super nice and friendly-fantastic customer service!

Brooke Brewer