Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

MB

Great service. Reliable, friendly and love the price! Be proactive and buy a maintenance agreement, best price in town!

Marilyn Benavidez
5

Highly recommend! Brad is very knowledgeable and won’t push you to replace things that don’t NEED replacing. He was able to come out and identify the problem quickly. Thankful we didn’t have to die in the heat any longer!! Brad was super nice and friendly-fantastic customer service!

Brooke Brewer
5

My wife works from home, and Brad helps make sure she is comfortable! These folks are amazing people! From the phone call for service Miss Kayla and Miss Kathy are friendly, caring, attentive, and fast. The owner and Technician, Brad, is professional, polite, and has a respectful tell it like it is approach. Brad explains the problem in a way that is understandable, offers multiple options, is mindful of your budget, and cares about your situation and how he can best help more than profit. This is a small family business that invites you to be a part of the family. From routine maintenance to system replacement these folks do what it takes to earn my trust!

John Miller
Cabot, AR
5
CL

Brad arrived on time for our quarterly check. My AC was sluggish and low on coolant. He has been taking care of my unit for years. For several years he says I need a new one and every year he works his magic for another year. Our bushes were so overgrown he had to cut them down to get to my AC. Even cut down some that were not blocking the unit. No extra charge and refused a tip. He is very dependable, friendly, reasonable and a blessing. Works late at night and on the weekends. I highly recommend Brad for all your HVAC needs.

Catalina Linzey
5
PG

We have worked with this family for many years now. Right from the start they were honest and knowledgeable. Prices are reasonable and you can count on NOT getting a “sales pitch” for what isn’t necessary. Truly kind company all around!

Patricia Garrett
5
CG

Hands down and Brad’s Heating & Air has earned a customer. My previous HVAC guy passed away and before he did, he recommended Brad to his customers. I called with my issue, they were out the next day. Would’ve came that night but was doing family stuff which I truly understand. They were prompt in returning phone calls, Brad diagnosed what the problem was and fixed it immediately! You will not be disappointed and I’ll definitely be recommending to others. Thank yall again so much!

Conique Gamble
5

Brad was awesome. Came out quickly and fixed my AC. Answered all my questions and even taught me a thing or two. I definitely recommend him and his company for all of your heating and air needs!

Michael Elliott
North Little Rock, AR
5

Brad is simply the very best at HVAC repair and maintenance. Honest, dependable, responsive and very reasonable. Really cares about his customers. I’ve tried several HVAC companies in Little Rock, but I wouldn’t ever use anyone else after I discovered Brad. The most trustworthy and skilled I’ve ever known. And a darned great guy😁

Susie Hampton
5
JS

Brad and his team have been great. Had an issue with our a/c unit freezing up. Quick to respond, gave us all the options including worst case and after diagnosing it fixed the problem for way less than the worst case scenario. We have used other services in the past that just wanted to replace system rather than finding out what was wrong and repairing it. Thank you Brad and team..I highly recommend them if you are in need.

James Shaffer
5
JT

Brad is simply the best. If it’s broken, he’ll fix it. If it’s not broken he won’t try to sell you something you don’t need. Even though my package heat/air unit is 14 years old he assures me that it’s in good shape, and I don’t need to be thinking about replacing it. When it is time to replace it, you can be certain I will want Brad to do the work. Another huge plus for Brad is Kathleen. She runs the office and schedules his work. She is a treasure.

Joyce Taylor
5